Suzanne K. Serway
As Director of Client Engagement for Washington Wealth Advisors, Suzanne collaborates with managing partners to develop a wide range of client engagement initiatives that enhance overall customer experience, build greater brand awareness and support the dynamic growth of the practice.
An accomplished business and account management executive motivated by the customer experience, she is passionate about building value into relationships. Tenacity, empathy and focus on the details have built her a solid reputation for achieving results. “I am thrilled to be a part of the Washington Wealth Advisors team. It is invigorating to work with a group of people whose passion is to nurture long-term, loyal client relationships while providing financial peace of mind with high value financial planning and investment strategies.”
Starting in New York City, Suzanne’s career has been split between both coasts, where she has held leadership positions in Sales, Operations and Customer Care. Her focus on strategy, execution and relationships in both client-facing and operational roles have benefitted mid-sized and Fortune 500 companies. Outside of WWA, she is the Business Manager for a local fine art oil painter supporting her brand, sales, exhibitions and installations with a loyal patron following.
Suzanne is a graduate of Indiana University in Bloomington, IN earning a Bachelor of Science degree in Finance from the IU School of Business. She lives in Leesburg, Virginia with her husband and children. They enjoy family day trips, good food and friends, and always cheering on the Stanley Cup winning Washington Capitals.